Logistics & distribution
Know who is handling each delivery issue.
Less repeated context gathering and a clearer handoff when an exception needs attention.
Discuss this workflowThe challenge
What slows the team down.
Delivery questions, supplier documents and unresolved exceptions move between email, spreadsheets and team messages.
What Planerix brings together
Bring the relevant emails and documents together. Create a task for the delivery issue, attach the details and track who is handling it and when it is due.
What gets easier
Less repeated context gathering and a clearer handoff when an exception needs attention.
How it works
The workflow, step by step.
Review and assign ownership
Track the resolution
Connected sources
Connected Gmail, selected documents, approved operational data and Workspace tasks.
Setup and requirements
We work with your existing systems. Carrier tracking, updates to a transport management system and automatic customer messages require additional connections.
Results to track
Make the improvement visible.
Time to assign an exception
Open exceptions by age
Repeated requests for context
Choose the indicators that matter to your team, record where you start and compare progress over time.
What would you like to make easier?
Tell us what takes too much time today. We’ll show you the relevant tools and agree on a useful first step.